Customer Care Platform

Customer care on WhatsApp, answered fast and handled well

One shared inbox where AI handles the routine questions and your team takes over the rest. Tickets, workflows and a knowledge base are built in.

Everything your support team needs in one place

Built for businesses that talk to customers all day on WhatsApp and the web.

WhatsApp and web chat

Reach customers where they already are, and add a chat widget to your own website.

AI plus your people

AI answers common questions from your knowledge base and hands over to an agent when a person is needed.

Shared inbox

Every conversation, with its full history, visible to the whole team. Assign, reply and follow up together.

Tickets

Turn a conversation into a ticket, track it to resolution and keep a record of what happened.

Workflows and menus

Guide customers with menus and automated steps for the requests you see every day.

Knowledge base

Keep your answers in one place. Search understands meaning, not just exact words.

Team roles and audit trail

Decide who can see and change what, and keep a log of important actions.

Reports

See volumes, response times and how much AI is handling for you.

Up and running in three steps

 

Create your workspace

Sign up and get your own private workspace address.

Connect your channels

Link your WhatsApp number and add the chat widget to your site.

Add your answers and your team

Load your knowledge, invite agents, and start handling conversations.

Ready to try it?

Create a workspace in a few minutes, or get in touch and we will help you set up.